After purchasing DataSight, you are issued with DataSight license keys that will be required to license and authenticate your DataSight component installations. Authentication is the process of verifying the DataSight license key, and licensing it to run on your specific computer or server.

When you launch DataSight for the first time after installation of a DataSight Client (or the DataSight License Service), you need to install your license key to authenticate your installation.

Authentication cannot be completed if the license key is invalid, or if the computer is disconnected from the Internet, in which case the license key fails to install and you cannot begin work on DataSight. In this event, an offline authentication is possible via email where we authenticate the license on your behalf. This may take longer processing times.

In order to authenticate your license key, you must have Administrator Rights on the local computer or server (Refer to User Requirements for more).

Before attempting to authenticate your license, please make sure that:

• the License key is valid.
• the License key has not been previously installed on another system.
• the System is connected to the internet during authentication process.
• the System grants you administrator rights.

Follow one of the methods below based on your needs:

Method 1: Authenticate a DataSight license key via the internet

1. Once you have launched the DataSight client, and selected your License type, the Install DataSight License window will appear.
2. To install a license, type or paste in your DataSight License Key.

Then click Install. DataSight will authenticate the license key first. This may take some time depending on your internet speed, during which the status flashes "authenticating"

3. The license status will be updated if authentication is successful.

Method 2: Authenticate a DataSight license key using offline authentication

1. When you are not connected to the internet, you will be prompted to save your license file during your attempt to install DataSight's license key. It can then be sent for offline authentication.
2. Click Yes when the Authentication Error Window appears to save a copy of your license file ( *.Lic).
3. Navigate to https://authenticate.datasight.cloud/AuthenticationServer/AuthenticateFile.aspx and upload the unauthenticated file and download the authenticated file.
   
1. Alternatively, please email support@datasight.cloud with this license file, for the license file to be authenticated and emailed back to you.
   
4. When you receive your authenticated license file back, access the Install DataSight License Window either via the DataSight Evaluation Window upon launching DataSight, or from the File/License/Register Menu.
5. Register the authenticated license using the Load License
6. Select your license file from the browser.
7. Then click Install.
8. Your license key is now installed and you may start working on DataSight.
   

Save your authenticated license

Once a license has been installed it can be saved to an external file using the Save License button. This enables you to backup licenses to enable re-installation (for instance after an OS reinstall) without having to re-authenticate the license.

See also:

• DataSight On-Premise
• DataSight Client Installation
• DataSight License Service
• DataSight User Interface
• Launch DataSight
• License Re-Authentications and Changes
• Connect to a Database