DS Administrator License Authentication

DS Administrator License Authentication

After purchasing DataSight, you are issued with a DataSight Administrator license key that will be required to license and authenticate your DataSight Administrator installation.  Authentication is the process of verifying the DataSight Administrator license key, and licensing it to run on your specific computer.

When you launch DataSight Administrator for the first time after installation, you need to install your license key to authenticate your installation. 

Authentication cannot be completed if the license key is invalid, or if the computer is disconnected from the Internet, in which case the license key fails to install and you cannot begin work on DataSight Administrator. In this event, an offline authentication is possible via email where we authenticate the license on your behalf. This may take longer processing times.

In order to authenticate and install the license key, you must have Administrator Rights on the local computer (Refer to User Requirements for more).

Note

A DataSight Administrator License Key is different from a DataSight License Key. Each DataSight component requires its own unique license/license key.

DataSight Administrator Licenses are provided at no cost with all DataSight client installations.

 

Before  DataSight Administrator can authenticate and install your license, please make sure that:

  • license key is valid.
  • license key has not been previously installed on another system.
  • system is connected to the internet during authentication process if you want to authenticate online.
  • system grants you administrator rights.

Follow one of the methods below based on your needs:

 

Method 1: Authenticate a DataSight Administrator license key via the internet

  1. Launch DataSight Administrator.
  2. Click Install License.
  3. To install a license, type or paste in your DataSight Administrator License Key.

Then click Install. DataSight Administrator will authenticate the license key first. This may take some time depending on your internet speed, during which the status flashes "authenticating".

 

Note

If your internet connectivity is interrupted at any point during the authentication, you will be given the choice to save the license to a file to allow offline authentication. Then follow Method 2.

 

  1. The license status will be updated if authentication is successful.

 

Note

New DataSight user licenses have a 90 day expiry until such time that payment in received in full. Once payment is fully received, the license expiry will be removed and you will simply need to re-authenticate your license.

 

 

Method 2: Authenticate a DataSight Administrator license key using offline authentication

  1. When you are not connected to the internet, you will be prompted to save your license file when you launch DataSight Administrator. It can then be sent for offline authentication.
  2. Click Yes when the Authentication Error Window appears to save a copy of your license file ( *.Lic).
  3. Please email support@seveno.com with this license file, for the license file to be authenticated and emailed back to you.
  4. When you receive your authenticated license file back, access the Install DataSight Administrator License Window either via the DataSight Administrator Evaluation Window upon launching DataSight Administrator, or from the File/License/Register Menu.
  5. Register the authenticated license using the Load License
  6. Select your license file from the browser.
  7. Then click Install.
  8. Your license key is now installed and you may start working on DataSight.

 

Save your authenticated license

Once a license has been installed it can be saved to an external file using the Save License button. This enables you to backup licenses to enable re-installation (for instance after an OS reinstall) without having to re-authenticate the license.

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