There are many resources available from Seveno for you to explore, learn and utilise DataSight.
Free access to comprehensive support documentation is available as an electronic Help Guide when you install DataSight. This can also be retained in print.
In addition to the Help Guide, you can access other resources in the form of tutorials and support material in this Help Centre.
The DataSight Help Centre is designed to allow users with current DataSight Upgrade Protection and Support to request assistance through the Support portal, and to access documentation over a range of DataSight topics through the Guide portal.
Support
The Support portal provides a request-based ticketing system for DataSight. You can log in to the Support portal and submit a ticket to request assistance. You can also maintain a history of your tickets. The Support portal enhances our team’s ability to respond to and to manage your DataSight support needs, from the moment they are captured through to their resolution.
Guide
The Guide provides access to information about using the DataSight suite of products. In the portal, you can learn how to get started with DataSight, browse help sections and view your recently viewed and related articles. If you cannot find an answer to your query, then you can choose to submit a support ticket by clicking the Submit Request button.
Access DataSight Help Centre
- Go to the Seveno website at http://seveno.com/
- Find the Support section on the navigation bar.
- Under Support, click Knowledge Base, and then Online Support System.
- Have your username and password ready.
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