A log of each task undertaken by the service is automatically saved.
View Logs
As within DataSight, there are several tools to assist you in viewing and organising the log data as displayed in a grid, all of which are accessible via right click menus. Different right click menus are available depending upon where you click in the datasheet. For the most part, the functions are applicable only to a specific column of data. Many of these functions can also be performed using mouse clicks.
Right-click on the...
Individual Column Header |
Column Header dragged to the Group By Box |
Group By Box |
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Organise Your Data
Maximise view |
The Service Manager has been sized to fit within a standard laptop screen. To increase the size of this window: · Click the Maximise button in the top right hand corner of the Service Manager Window.
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Heading order |
To change your heading order: · Click on a column header then drag and drop it sideways to its new position. · Alternatively select Column Chooser, to reorder your column headers. This is particularly useful when you have a large number of input fields, and wish to change their order of appearance in the datasheet. Drag and drop the column headers into the Customise Window, then when ready, drop the columns back onto the datasheet in the desired order.
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Column width |
The column widths are set to Best Fit (all columns) by default. To alter the column widths: · Hover the cursor over the join between column headers. The cursor will change to a · Select Best Fit to adjust the width of the column to accommodate the maximum width of the field's data. · Select Best Fit (all columns) to adjust the width of all column's to that which best accommodates the data.
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Sort data |
To sort your data: · Left-click a column header to sort the data by the ascending order · Alternatively select Sort Ascending or Sort Descending from the right click menu. · Select Clear Sorting from the Right-Click Menu to restore the column of data to its original order. · Order by more than one column of data, with the data sorted in order from first column selected through to the last. This can only be accomplished by selecting the sort order from the right-click menu of each column of data in order of preference.
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Group data |
Data grouping can be used to sort the data into groups with the same value, whether this be a variable value, a date, time or any other column of data. By default, the Group By Box appears above the column headers in a new datasheet. To group your data: · Right click on a column header and select Group By This Column. The column header will appear in the Group By Box above the datasheet and the data will be sorted into groups of the same data value. These groups are shown in bold. · Once the Group By Box is displayed, your can drag and drop a column header into the box to sort the data into groups. · Multiple groupings can be made, with data sorted in the order in which you drag or select the column headers. Drag headers about to change the ordering. · Right-click in either the column header within the Group By Box or the Group By Box itself to remove the column header. Groupings can be expanded or collapsed to further interrogate the data. · Within the datasheet, click · To fully expand or collapse the data, right-click in the Group By Box and select Full Expand or Full Collapse.
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Remove data |
All data for a given Level is shown by default. To remove data: · Click on the Column header and drag and drop it from the raw data panel. · Alternatively select Remove this Column from the right click menu. · If you mistakenly remove a column of data, you will need to close the datasheet and open a new datasheet. The data will be shown again in its original format with the missing column of data, but all layouts will have been lost.
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Filter data |
Refer to Grid Filters. |
Grid Filters are excel-like auto filters that can be used when viewing grid views such as that for the Task log.
When filtering is applied to a grid, displayed records are restricted to those that meet the current filter criteria. You can filter data against single or multiple columns and filter criteria are globally updated across all filter types. The choice of filter includes:
Use the Filter Editor
The Find Panel is available in grid views such as that for the Task log.
The Find Panel performs a global search across all columns of data.
By default, the Find Data Panel is hidden from view.
Use the Find Panel
Automatic (Auto) Filters in grid views such as that for the Task log.
Use the Auto Filters
Use |
To return |
All |
All rows. |
Blanks |
Only the rows containing blank data values in that column of text-based data. This is not available for Variable Name column as this column cannot have blank entries. |
Empty |
Only the rows containing non-blank data values in that column of date or numeric data. |
Unique data value |
All the rows containing the specified data value in that column. Display of the data values is dependent upon the type of data. |
See also:
Filtering for text based values in grids can be undertaken using the Values tab or the Text Filters tab. Using either tab updates the conditions in the other tab.
Using Text Filters
Use |
To stand in for |
_ (underscore) |
any single character · eg, " 8_ " will find "81", "82", "83", "8B" etc · eg, "8__" will find "845", "87A" etc · eg, "T_" will find "TP", "TN", "T3" etc |
% (percent) |
any number of characters · eg "8%" will find "81", "82456", "8B" etc · eg "fish%" will find "fish", "fished" "fishing", "fishA1" etc |
Note |
Blanks are available only if the column you want to filter contains a blank cell. |
Filtering for numeric values in grids can be undertaken using the Values tab or the Numeric Filters tab. Using either tab updates the conditions in the other tab.
Using Numeric Filters
Use |
To stand in for |
_ (underscore) |
any single character · eg, " 8_ " will find "81", "82", "83", "8B" etc · eg, "8__" will find "845", "87A" etc · eg, "T_" will find "TP", "TN", "T3" etc |
% (percent) |
any number of characters · eg "8%" will find "81", "82456", "8B" etc · eg "fish%" will find "fish", "fished" "fishing", "fishA1" etc |
Filtering for date values in grids can be undertaken using the Values tab or the Date Filters tab. Using either tab updates the conditions in the other tab.
Using Date Filters
Custom filtering of values in grids can be undertaken on any text, numeric or date based data. Using this filter type updates the conditions in all other parts of the Auto Filter.
Using Custom Filter in Auto Filters (Text, Numeric or Date)
Text |
Numeric |
Date |
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Use |
To stand in for |
_ (underscore) |
any single character · eg, " 8_ " will find "81", "82", "83", "8B" etc · eg, "8__" will find "845", "87A" etc · eg, "T_" will find "TP", "TN", "T3" etc |
% (percent) |
any number of characters · eg "8%" will find "81", "82456", "8B" etc · eg "fish%" will find "fish", "fished" "fishing", "fishA1" etc |
An Automatic Filtering Row (Auto Filter Row) is available in grid views such as that for the Task log.
Using the Auto Filter Row, you can perform a search within the specified column of data. Specified filter conditions are also populated in the dropdown Auto Filters.
Use the Auto Filter Row
Text |
Numeric or Date |
Date |
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